Support · Residentiae

Residentiae supportHelp when you need it.

Get help with Residentiae — luxury search, the map experience, and connecting with vetted specialist agents.

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Overview

Help with Residentiae.

Residentiae pairs a map-first luxury search with agents vetted on real evidence. Here's how to get access, search, and connect with a specialist — plus how to reach us directly.

Your account

Managing your business account.

Billing, advertising and profile management for business customers — handled by the right team.

FAQ

Residentiae — common questions.

Can't find what you need? Email us and we'll help.

What is Residentiae?

Residentiae is a luxury property search built around an elegant map experience and the country's most considered neighbourhood guides — connecting buyers and sellers with vetted specialist agents.

How does Residentiae vet its agents?

Every agent is verified and vetted through hard evidence — property data, market insights and a track record of real, verified transactions — so you deal only with proven specialists.

What areas does Residentiae cover?

Residentiae focuses on the finest addresses across Canada, with in-depth guides for hundreds of neighbourhoods.

Who is Residentiae for?

Residentiae serves luxury home buyers, sellers and high-net-worth individuals seeking premium Canadian properties.

How is Residentiae's data sourced?

Every listing is anchored to standardized addresses and authoritative boundaries through Neighbourly, Homicity's own data platform.

What makes Residentiae different?

It combines a map-first search built for how luxury buyers actually search with agents vetted on evidence rather than marketing claims.

Looking for something else?

Billing, data and privacy, and every product are covered in the Homicity support centre.

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Still need a hand with Residentiae?

Tell us what's happening and we'll get you to the right person quickly.