Pricing · Neighbourly.io

Pricing built around how you actually use the data.

Three tiers, no per-call surprises and no quote-only mystery for everyday use cases. Energy intelligence is available as a layer on top.

MonthlyAnnualSave 8%

Starter

For indie agents, small brokerages and solo developers.

$299/mo

or $0.04 per enriched address

Start free trial

Included

  • Geographic hierarchy (all provinces)
  • Address standardization & validation
  • FSA-level demographics
  • Up to 5,000 enriched addresses / mo
  • Standard API access
  • Community support
Most popular

Professional

For regional brokerages, mid-sized portals and serious PropTech.

$1,800/mo

annual contract

Schedule a walkthrough

Everything in Starter, plus

  • Real estate listings (CREA-format)
  • Building permits (20 cities)
  • Environmental & spatial data
  • Listing connection service (managed)
  • Up to 50,000 enriched addresses / mo
  • Aggregate analytics dashboards
  • Priority email support
  • Onboarding session included
  • Energy layer (available add-on)

Enterprise

For MLSs, listing portals and lender / insurance teams.

Custom

scaled to membership & volume

Talk to our team

Everything in Professional, plus

  • Energy layer included
  • Unlimited enriched addresses
  • Custom integration & SLAs
  • Dedicated account management
  • Aggregate market intelligence
  • RESO-aligned pilot path
  • Custom data refresh cadence
  • Multi-year pricing available

All plans include · 99.9% uptime · Canadian data residency · PIPEDA-compliant

Add-on · available on Professional & Enterprise

The energy layer — priced for the use case.

Verified utility data joined to listings. Available as an add-on for real estate at a per-listing rate, or priced separately for lender and insurance underwriting where each record drives a higher-value decision.

Real estate

$5 / listing / month

Per active listing with energy data attached. Includes efficiency score, monthly cost projection and neighbourhood benchmark.

Lender & insurance

Custom / per record

For underwriting and risk-modeling. Pricing reflects the per-decision value of verified energy data in financial workflows.

Platform access

$500 / month base

Required to enable the energy layer. Covers utility partnership infrastructure and homeowner consent management.

Detailed comparison

What's in each tier.

StarterProfessionalEnterprise
Data layers
Geographic hierarchy
Address standardization
FSA demographics
Real estate listings (CREA)
Building permits (20 cities)
Environmental & spatial
Energy intelligenceAdd-on
Volume & limits
Enriched addresses / month5,00050,000Unlimited
API rate limit60 / min600 / minCustom
Listing connection (managed)
Bulk export
Support & integration
Self-serve onboarding
Onboarding session
Email supportCommunityPriority24/7 dedicated
Dedicated account manager
SLAs & uptime99.9%99.9%Custom
Custom integration support
Analytics & intelligence
Usage dashboard
Aggregate analytics
Market intelligence reports

Prices in CAD, exclusive of applicable taxes. GST/HST applied for Canadian customers based on province.

Pricing questions

How it all works.

What counts as an “enriched address”?

Each unique address you submit for enrichment in a given month — regardless of how many layers you query against it. We don't double-count repeat queries or follow-up calls on the same address within the billing period.

What happens if I exceed my plan's address volume?

On Starter, you can upgrade to Professional or pay $0.04 per address over your limit. On Professional, you can purchase additional volume blocks or move to Enterprise. We never cut off access mid-month — overage is invoiced and flagged before it scales.

How is the energy layer billed?

Energy is offered month-to-month as an add-on once you're on Professional or Enterprise. The platform fee plus per-listing rate applies regardless of your tier's billing period.

Do you offer non-profit or board pricing?

MLS and real estate boards typically engage on Enterprise terms with pricing scaled to membership — flat annual fees, predictable line items, no per-listing surprises.

Can I switch tiers mid-contract?

Upgrades happen anytime and we prorate the difference. Downgrades take effect at the end of your current billing period. No penalty either way.

Where is the data hosted?

All Neighbourly data is hosted in Canadian data centres. We're PIPEDA-compliant by default, and provincial privacy compliance (e.g. Quebec Law 25) is built into the architecture.

Still figuring out which tier fits?

Book a short call and we'll map your data flows, volume and the layers that matter to the right plan.