1. Overview
Homicity is a real estate technology company. We process two broad kinds of information: personal information about the people who use our Services, and property and neighbourhood data drawn largely from authoritative and public sources.
2. Information we collect
We collect:
- Account information — name, email, organisation and credentials.
- Usage information — API requests, log data, device and browser details.
- Communications — messages you send us, including via our contact form.
- Payment information — processed by our payment providers, not stored by us.
3. How we use information
We use personal information to:
- Provide, maintain and secure the Services.
- Authenticate accounts and enforce usage limits.
- Respond to enquiries and provide support.
- Improve our products and understand how they are used.
- Comply with legal obligations.
4. Property and neighbourhood data
A core part of our Services involves property records, boundaries and market data sourced from authoritative and publicly available datasets. Where such data includes personal information, we process it to provide the Services and in accordance with applicable law. If you believe data relating to you should be corrected or removed, contact us and we will review the request.
7. Data security
We use technical and organisational measures designed to protect information against unauthorised access, loss or misuse. No system is completely secure, and we cannot guarantee absolute security.
8. Data retention
We retain personal information for as long as needed to provide the Services and to meet our legal, accounting and reporting obligations, after which it is deleted or anonymised.
9. Your rights
Depending on where you live, you may have rights to access, correct, delete or restrict the processing of your personal information, and to object to certain processing. To exercise these rights, contact us using the details below.
10. International transfers
We may process information in countries other than your own. Where we do, we take steps to ensure it receives an adequate level of protection consistent with applicable law.
11. Children's privacy
Our Services are not directed to children, and we do not knowingly collect personal information from children.
12. Changes to this policy
We may update this policy from time to time. Material changes will be posted here with a revised “last updated” date.
13. Contact
For privacy questions or requests, contact us at [email protected].
Questions about this document? Reach us at [email protected] or through our contact page.