Lenderoo supportHelp when you need it.
Get help with Lenderoo — valuations, collateral risk signals, portfolio monitoring and integration for credit teams.
Help with Lenderoo.
Lenderoo gives lenders a clear, defensible view of every property they underwrite. Here's what credit teams ask about most, and how to reach us about access or integration.
What most people need help with.
- Get access for your team
- Run a valuation on a property
- Understand collateral risk signals
- Set up portfolio monitoring
- Integrate Lenderoo into your workflow
Helpful places to go next.
Managing your business account.
Billing, advertising and profile management for business customers — handled by the right team.
What is Lenderoo?
Lenderoo is a lending-intelligence platform that gives lenders a clear, defensible view of every property they underwrite — valuations, collateral risk and market context in one call.
Who is Lenderoo for?
Lenderoo is built for banks, mortgage lenders and credit teams.
What does Lenderoo provide?
Confidence-scored automated valuations, collateral risk signals such as flood and environmental exposure, and portfolio monitoring.
How does Lenderoo assess collateral?
It pairs automated valuation models with flood, environmental and market-decline signals surfaced on every property.
Can Lenderoo speed up lending decisions?
Yes — instant enrichment and portfolio monitoring shorten the path to a decision so credit teams can decide faster and price risk with confidence.
What data powers Lenderoo?
Lenderoo is built on the Homicity data platform, drawing on Neighbourly's property, boundary and market data.
Looking for something else?
Billing, data and privacy, and every product are covered in the Homicity support centre.
Still need a hand with Lenderoo?
Tell us what's happening and we'll get you to the right person quickly.