Support · Homeprint

Homeprint supportHelp when you need it.

Get help with your Homeprint account — documents, maintenance, home value, energy and managing more than one property.

Email supportContact formInclude your account email so we can find you quickly.
Back to Homeprint
Overview

Help with Homeprint.

Homeprint keeps your whole home in one secure place. Whether you're setting up for the first time or managing several properties, here are the things people ask about most — and a direct line to us for anything account-specific.

Common tasks

What most people need help with.

  • Sign in or restore account access
  • Upload and organize home documents
  • Set up maintenance reminders
  • Track your home value and energy
  • Manage multiple properties
  • Export or delete your data
Email us about this
Resources

Helpful places to go next.

Your account

Managing your account.

Billing, profile and privacy — everything about your account in one place.

FAQ

Homeprint — common questions.

Can't find what you need? Email us and we'll help.

What is Homeprint?

Homeprint is a property dashboard and digital wallet that brings the whole of homeownership into one secure place — documents, maintenance, home value and efficiency.

What can I do with Homeprint?

Store important home documents, stay on top of maintenance with reminders, track your home's estimated value and growth, and plan projects room by room.

Is Homeprint free to use?

Homeprint is free to start, with a five-minute setup and no credit card required.

Is my data secure with Homeprint?

Yes — Homeprint uses bank-level security and an encrypted document vault to keep your deeds, warranties, insurance papers and manuals safe.

Who is Homeprint for?

Homeprint is built for homeowners who want organized, convenient access to everything about their property in one dashboard.

What documents can I store in Homeprint?

Deeds, warranties, insurance papers, manuals and any other home records — all searchable so you can find them in seconds.

Can Homeprint help me save on energy?

Yes — Homeprint shows how your home uses energy and gives actionable recommendations to reduce costs and run more efficiently.

Can Homeprint help with mortgage and insurance applications?

Because your property records live in one organized place, Homeprint makes it effortless to pull the documents and details you need to pre-fill mortgage and insurance applications.

Can I manage more than one property?

Yes — Homeprint can organize multiple properties, each with its own documents, maintenance schedule, energy insights and value tracking.

Can I access Homeprint anywhere?

Yes — your home dashboard is available online whenever you need it, so your documents, records and details travel with you.

Looking for something else?

Billing, data and privacy, and every product are covered in the Homicity support centre.

All support areas

Still need a hand with Homeprint?

Tell us what's happening and we'll get you to the right person quickly.