Neighbourly.io supportHelp when you need it.
Building on the Neighbourly.io API? Get help with authentication, rate limits, endpoints and integration — from the engineers who built it.
Help with Neighbourly.io.
Neighbourly.io is a single API across ten data layers. Most integration questions have a quick answer, and anything deeper goes straight to our engineering team. Start with the common tasks and questions below, or reach out and we'll unblock you.
What most people need help with.
- Request API access and keys
- Raise your rate limit or monthly volume
- Debug an endpoint or unexpected response
- Set up webhooks or change feeds
- Move an integration into production
Helpful places to go next.
Neighbourly.io overview
Features, how it works and who it's for.
Developers support
Help with the Neighbourly.io API: authentication, rate limits, endpoints, errors, webhooks and integration. Get building faster.
API documentation
Endpoints, authentication and references.
Pricing & plans
Rate limits and volumes by plan.
Contact our team
Anything account-specific or hands-on.
Managing your business account.
Billing, advertising and profile management for business customers — handled by the right team.
What is Neighbourly.io?
Neighbourly.io is Homicity's real estate data API — a single, developer-first interface that resolves any address or coordinate into a complete picture of the property, its neighbourhood and its market, across Canada.
What data does the Neighbourly API provide?
Ten data layers under one API key: location boundaries, addresses and geocoding, real estate listings, neighbourhood content, demographics, building permits, environmental data, energy, schools and business data.
How do I query the Neighbourly API?
Every dataset is queryable by coordinate, address or bounding box, using a single Api-Key header with consistent JSON responses — no runtime spatial joins required.
How do I get access to Neighbourly?
Choose a plan and you're set up with an API key and the right rate limits. You can start on the Starter tier and scale to Professional or Enterprise as your usage grows.
How much does the Neighbourly API cost?
Pricing has three tiers — Starter, Professional and Enterprise — based on how you use the data, with an optional energy add-on. See the pricing page for details.
Is Neighbourly data available across Canada?
Yes — coverage is Canada-wide, hosted in Canadian data centres and PIPEDA-compliant by default.
Looking for something else?
Billing, data and privacy, and every product are covered in the Homicity support centre.
Still need a hand with Neighbourly.io?
Tell us what's happening and we'll get you to the right person quickly.